Due to new rules set by the Federal Communications Commission (FCC) on September 20, 2024, effective November 19, 2024, video visitation services on Securus devices will be temporarily suspended until further notice.
During this suspension, Securus will be working on developing a new platform to comply with the updated regulations surrounding video visitation. We understand this may be frustrating for residents, their friends, and loved ones, and we apologize for any inconvenience this may cause.
We appreciate your understanding and patience as we navigate these changes. We will provide updates as soon as the new platform is ready and video visitation resumes.
Thank you for your cooperation.