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Resources & FAQ

Resources to answer most of your questions can be found on the following pages:

FAQ - Answers to our most frequently asked questions may be found on our FAQ page.

Contact an Inmate - Information on how to reach an inmate by mail and receive phone calls from an inmate. 

Intake - General information regarding what happens upon arrival into the department's custody. 

Classification - General information concerning the basics of classification, which impacts facility assignment. 

Time Comp - General information concerning sentence computation and contact information for the office which handles it. 

Case management - Information regarding the role of case managers. 

Visitation - Information on visiting, including rules and links to applications. 

Medical and Mental Health - Information on medical and behavioral health services available to individuals in DOC custody. 

Inmate Banking - Information regarding inmate account, including how to deposit funds and withholding of restitution.

Education and Programs - Information regarding educational opportunities available to individuals in DOC custody. 

Legal - Information regarding the role of our Legal Services Division.

Clemency (Commutation and Pardon) - Eligibility and application information for clemency and pardons. 

Food Service and Laundry - Information regarding the role of Food Service and Laundry personnel. 

Outside Resources - Links to other criminal justice agencies and a resource guide for families.  Please note, these links will take you to non DOC website. 

The Department provides a substantial amount of information on this website, but if you need additional assistance please contact our constituent services team at cdoc@state.co.us or 719-226-4569