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Send money to an Inmate

How to deposit funds to inmate accounts:

Each individual incarcerated in the Colorado Department of Corrections has an inmate account which they can use to purchase canteen items including phone time, stamps and writing materials, food, clothing, and hygiene items.  An inmate's  account is accessible to them at any correctional facility they are assigned to; all funds sent to them by loved one or earned through work assignments are deposited to the inmate account.  All funds will be released to the inmate when they are released from CDOC custody to community corrections, parole, or discharge. 

The Colorado Department of Corrections partners with three companies – JPay, Western Union, and GTL  – to provide convenient electronic ways to send money to inmates. Additional information regarding each of these providers is provided below.  Money orders and cash sent by mail are not accepted.

There are three general ways to send money to your incarcerated friend or family member:

  1. Online with a credit or debit card
  2. Over the phone with a credit or debit card
  3. In person with cash at locations throughout the country

Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day.

In order to ensure receipt of funds for inmates to place canteen order, it is advised to allow 2-3 days for funds to be processed and available to the inmate after deposit.

Rates for sending money varies depending on the method of payment. Please compare services and prices of the providers listed below.

The department is statutorily required to withhold a minimum of 20% of any deposit for payment toward any court ordered fines, fees, restitution, and/or child support owed by the incarcerated individual.

Restriction on Sending Funds to Multiple Inmates

PLEASE NOTE, PER POLICY as outlined in Administrative Regulation 200-02 Inmate Banking: "Offenders in the custody of the DOC are not allowed to send, receive, or solicit EFTs from other offenders or relatives or visitors of other offenders in the custody of the DOC. Exceptions may be made for inmates with common immediate family members by application to the Custody/Control manager of their facilities. a. All EFTs received by offenders are subject to investigation by each facility's intelligence officer.  If the funds are determined to be used for bartering, have come from someone determined to be a relative or visitor of another offender or are deemed questionable, they will be confiscated from the offender's account and put into a holding account until a final determination can be made regarding their status.  b. Each facility's intelligence officer will determine within ten business days whether the funds will be returned to the sender, released to the offender, or held as contraband. c. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund." [IV. R. 7.]

Contact the Inmate Bank at (719) 269-4271 if you have questions.

*** Notice: All EFT transactions are subject to services fees as determined by each individual vendor. Each vendor’s website contains their fee structures and can be accessed using the links below. These are subject to change at the discretion of the vendor ***
 

JPay.com - Send money online, with your credit or debit card
JPay Mobile - Send money anytime, anywhere by downloading the free app - App Store or Google Play
Call - 1-800-574-5729 - Speak with a live agent, 24/7 (account number is DOC# and last name)
Cash with MoneyGram - At locations including CVS and Walmart (receive code 6556) LEARN MORE
Lobby Kiosks - Use cash or credit/debit card at the lobby kiosk in the facility (at select facilities)

Having issues with this vendor? Contact JPay/MoneyGram Customer service at 1-866-333-5729

WesternUnion.com/Corrections – Send money online, with your credit or debit card

Western Union Mobile – Send money using the Western Union Send2Corrections app – App Store or Google Play

Call - 1-800-634-3422 – To send money over the phone or contact customer service

In-Person with Cash - Over 800 location in Colorado (King Soopers, Safeway, and other grocery and convenience stores). For the location nearest to you, 1-800-325-6000 and press 2.

EFT Required Information:

  • Pay to: Colorado Dept. Corrections
  • Code City: CODOC
  • State: CO
  • Account #: Inmate DOC# and Last Name, no spaces (example: DOC# 123456 for John Smith would be 123456Smith)

ConnectNetwork.com – Send money online, with your credit or debit card

GTL Mobile - Send money by using the ConnectNetwork GTL app – App Store or Google Play

Call – 1-888-988-4768 – To send money to an inmate’s trust account

Having issues with this vendor? Contact ConnectNetwork GTL customer service at 877-650-4249