Overview of Services
Clinical Services in the Colorado Department of Corrections (DOC) is structured to function similar to a community health care organization and is accredited through the American Correctional Association (ACA). DOC provides a range of health care services to the inmate population which includes but is not limited to medical, dental, behavioral health, support services, quality management, staff recruiting, training, and compliance with the Americans with Disabilities Act.
Primary medical, behavioral health and dental care is provided by state and contract employees which includes but is not limited to physicians, pharmacists, physician assistants, nurse practitioners, nurses, dentists, psychiatrists, psychologists, social workers, certified substance use disorder clinicians, sex offender therapists, and ancillary staff.
- Medical Services
Clinical Services provides direct patient care which includes but is not limited to dental services, pharmacy services, X-ray services, dementia care, infirmary care, dialysis, a special medical needs unit, end-of-life care, 24-hour emergency care, on-site emergency acute care, crisis intervention, and 24-hour on-call providers. Health care services outside of DOC facilities are managed through a contracted third party administrator.
- Behavioral Health Treatment Programs
Mental health services are provided for inmates such as group therapy, psychiatric services, and crisis intervention which vary in levels of intensity to include inpatient mental health programs, intensive mental health services, and Residential Treatment Programs (RTP). RTPs offer highly specialized treatment to inmates with mental health disorders and/or intellectual and developmental treatment needs. These programs utilize a planned incentive level system to promote pro-social behavior and treatment progress while meeting behavioral goals.
Sex Offender Treatment and Monitoring Program (SOTMP) is a specialized treatment for individuals with identified sex offender treatment needs. The SOTMP is designed to reduce recidivism and enhance public safety by providing a continuum of identification, treatment, and monitoring services throughout incarceration.
Alcohol and Drug Services provide substance use disorder treatment and education that produces long term change, increasing quality of life, reduces or eliminates substance use and criminal conduct, and facilitates successful reintegration into the community.
Therapeutic Community Programs are available at designated facilities for inmates with histories of substance use and an identified need for this specialized treatment program.
- Access to Care
All inmates are provided a Clinical Services Handbook at the time of admission to the DOC which outlines how they can access health care as well as the co-pay guidelines. The most commonly used method to access routine health care from DOC is sick call. Requesting health care services is a self-referral process by the inmate, done by completing the Request for Sick Call Form, commonly known as “a kite.” An inmate is never charged a fee for submitting a kite. Upon receipt of a request (kite) for health care services from an inmate, designated Clinical Services DOC employees or contract workers at each facility clinic will review the inmate initiated request for health care and schedule appointments accordingly. Each inmate is responsible for all applicable co-pay fees that are incurred; however, offenders are never denied health care because of their inability to pay.