Welcome to the Constituent Services Office. Information regarding our Citizen Advocate Meetings (CAM) may be found on the Citizen Advocate Meeting page. If you don't know who to contact with your questions or concerns, our Constituent Services team can assist you.
What is Constituent Services?
The Constituent Services Office is able to address your general questions or concerns or will refer them to the appropriate subject matter experts to do so. If you need assistance and don't know who to contact, please contact the Constituent Services Office and they will ensure you receive the assistance you need.
Please note: The Constituent Services office is open from 8 am to 5 pm Monday through Friday and is closed on all state holidays. We attempt to respond to all phone calls and emails/web submissions within five business days (one week); however, due to a current high volume of inquiries it may take us longer than five business days to provide a response. We appreciate your patience in awaiting a response. If you have not received a response within two weeks of submitting your inquiry, please follow up with an additional message.
Due to the current high volume of inquiries, we strongly encourage you to email us with your concerns rather than calling or sending a letter.
**We require all of the following information to ensure we are able to promptly address your inquiry: details of your question, complaint, or concern; the name and DOC# or DOB of the offender the inquiry is related to; the name of the facility to which your inquiry pertains; and your contact information. Failure to provide all of the required information may delay our ability to provide prompt attention to your inquiry.
Contact Constituent Services
By Email
Email us at cdoc@state.co.us
Please include:
Your Name
Your Phone Number
Inmate Name (if applicable)
Inmate DOC# (if applicable)
Facility Name (if applicable)
By Mail
Attn: Constituent Services
1250 Academy Park Loop
Colorado Springs, CO 80910
By Phone
719-226-4569
If you contact us by phone and reach our voicemail, please be sure to leave a detailed message including the name and DOC# of the inmate you are contacting us about, your contact information, and detailed information regarding your question or concern to ensure you receive a prompt response.